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“I Y Q!” “I Y Q, 2!” (Confused? Read it aloud!)

“I Y Q!” “I Y Q, 2!” (Confused? Read it aloud!)

Likeability, Presence, and Leadership I've been coaching a serious-minded young executive on the value of likeability. A few days ago, inspired by that conversation, I started to write this article on likeability, and was thrilled to see that the Wall Street Journal...

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Meetings and Moods: How to Influence through Emotion

Meetings and Moods: How to Influence through Emotion

It's well known that our moods are contagious. In fact, Googling "contagious emotions research" yielded 6,360,000 hits! And while the research continues to explore why we pick up on others' emotions, there is no doubt that we do. Therefore, as a presenter or meeting...

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It’s Only “Make-Belief” (and that’s not a typo!)

It’s Only “Make-Belief” (and that’s not a typo!)

Remember playing Make Believe as a child? For that moment, you really believed you were a pirate or a superhero or a fairy with wings. Now, let's be adult about this! But wait...Have you sat in a theater watching a really well done movie or play, and when it's over...

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You Can’t Fix What You Don’t Know!

You Can’t Fix What You Don’t Know!

The Importance of Specific Feedback Spring is the time to get busy. We're fixing up the gardens, doing our spring cleaning, repairing that fence that took a hit from the snowplow, etc. It's easy to see what needs to be done around the house and yard once the snow...

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What Do Your Top Performers Really Want from You?

What Do Your Top Performers Really Want from You?

George, a successful thirty-something Marketing VP, sat in my office venting his disappointment regarding his last performance review - a review in which he was highly rated. "I got the written document in advance," he said, "but then we never had a sit down to go...

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Happy um…uh…Holidays!

Happy um…uh…Holidays!

Filler includes those unnecessary words and sounds people use when they want to "fill in" the dead air while trying to collect their thoughts and talk to an audience at the same time. Favorites include "um" and "uh" as well as phrases like "you know" and "right?...

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Executive Presence and Confidence

Executive Presence and Confidence

A few weeks ago, I was part of a panel speaking to executive women at ESPN. The topic they were most interested in was executive presence...music to my ears! Part of the discussion centered around presence and confidence. Specifically, one participant said "Executive...

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Why Your Presentation May Have No Power and No Point!

Why Your Presentation May Have No Power and No Point!

Are you overusing PowerPoint? Take this mini-quiz and find out: 1. Do you open PowerPoint as soon as you begin to prepare for a presentation? 2. Do you spend more time on fonts and layouts than on message construction? 3. Do you sometimes read aloud from your slides?...

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Is Your Message a Mystery?

Is Your Message a Mystery?

Have you ever listened to a speaker drone on and realized the more they talk, the less you understand? Yeah, me too. It's frustrating, especially when you actually need the information buried beneath that pile of verbiage (or a pile of mangoes if you read our June...

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