by Lisa Parker | May 18, 2015 | emotional intelligence
How to disagree without being disagreeable A few years ago, I was hired as the executive coach for Roger, a VP and the supply chain manager for a mid-sized manufacturing company. (Click here to see the story.) Roger was hired to increase efficiency in dealing with...
by Lisa Parker | Apr 20, 2015 | emotional intelligence, Leadership
Words of wisdom you can implement in a minute or less! “A good head and a good heart are always a formidable combination.” — Nelson Mandela Managers: It’s not often we are reminded to bring our good hearts to work, and so as long as we are...
by Lisa Parker | Mar 9, 2015 | emotional intelligence, Leadership, Listening skills
Words of wisdom you can implement in a minute or less! “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” — Winston Churchill Attention managers: Difficult conversations are difficult for both...
by Lisa Parker | Jan 21, 2015 | emotional intelligence, Leadership, Performance
Words of wisdom you can implement in a minute or less! “All of us every single year, we’re a different person. I don’t think we’re the same person all our lives.” —...
by Lisa Kaslyn | Oct 16, 2014 | Career Management, emotional intelligence, Reputation
In our seminars, when we ask the participants “What is trust?” there is a long silence as folks think of how to define something as esoteric as trust. When we ask how trust is built, they offer a bit more, but still with hesitation. When we ask how trust...
by Lisa Parker | Oct 3, 2014 | emotional intelligence, Leadership
I admit it: I struggled over this month’s lead article. Specifically, I struggled over the title. Here are some of the attempts I tried and deleted: – Why It’s Right to be Wrong – How Perfection Can Work Against You – To Err is Human –...
