Here’s Lookin’ at You!

Here’s Lookin’ at You!

What do we really see when we observe you online? Recently, I’ve been teaching quite a few virtual Presence and Presentation Skills workshops where we focus specifically on our virtual interactions, either by phone or via videoconferencing, and there has been a...
3 Reasons Why Every Moment Matters

3 Reasons Why Every Moment Matters

What your prospects, clients and employees are thinking in key moments when you aren’t paying attention Imagine this: You’re in a hurry. You’ve got to go to the bank, the post office, and the printer and be back in the office in time for the computer repair...