PROFESSIONAL SEMINAR SERVICES
Seminars can provide immediate lift to an organization’s skill set. We can customize all programs to ensure our content reflects your company’s reality in order to guarantee successful outcomes.
Executive Presence and Presentation Skills
Effective leaders understand that at a certain level, it’s not about reporting routine information or sharing specialized technical knowledge; it’s about engaging the hearts and minds of others. Leaders with presence “show up” in ways that are more engaging, more confident, and more persuasive. They consciously manage their personal brand to build loyalty and followership, and recognize that effective communication is their “presence in action.” Using proven tools and techniques, participants will create a baseline of understanding regarding how their presence is perceived by others, and set specific goals for the professional image they want to convey. They will make the connection between leadership and presence and recognize the business impact of effective presence. This program is intended for higher-level leaders and managers who are expected to deliver presentations that inform and inspire others. (Two-days, with 1.5 days of highly interactive group learning plus a brief private coaching session for each participant. Limit 6 participants per program).
Presentation and Communication Skills
What makes a presentation smooth, professional and memorable? Is it possible to control nervousness? How does a presenter know that their communication hits the target successfully? This proven and highly experiential program helps participants develop clear messages in less time, target areas for improvement in content and delivery, and engage audiences. The skills and techniques can be applied to formal and informal presentations as well as day-to-day communication. Participants are video-recorded for their own use and continued learning. (One day or 1.5 days, 6-8 participants per program).
Coaching for Improved Performance
Performance feedback is a simple concept, but it’s not always easy in practice. What obstacles prevent managers from giving the feedback that they want to give and their employees want and need to hear? In this enlightening and interactive program, Heads Up will guide managers through the coaching process, analyze performance challenges, and prepare for productive performance conversations. Customized case studies can be used that reflect each organization’s reality. (One day, 15-25 participants/program).
Basics of Teamwork
What is the difference between a team and a group? Why form teams? What are some of the critical success factors for partnering well with others? Today’s highly-matrixed work environments demand the ability to work well with others under a variety of circumstances. In this program, Heads Up helps team leaders understand group dynamics, factors for success, and common pitfalls that undermine team functioning. An optional assessment and tool for understanding conflict can be included. (One-half or one full day, 12-18 participants per program).
Building Professional Presence
High-potential and emerging leaders can dramatically increase their effectiveness by adding polish and professionalism to their repertoire of specialized skills. This highly-interactive program is intended for mid-level leaders who are at a tipping point in their careers, and who desire to strengthen their band in preparation for the next level. They do not yet make many formal presentations, but they want to mindfully seize every opportunity to shine in their day-to-day interactions. Participants will define their own “personal presence” and will give and receive constructive feedback on elements that contribute to or detract from their professional image. (One day, 10-12 participants per program).
Behavior-Based Interview Skills
Hiring decisions are complicated. How can managers know from an interview or two that the next candidate has the skills, experience and attitude needed to be successful? In this informative and interactive program, participants learn how to create and ask behavior-based questions, evaluate responses, watch for non-verbal cues, and increase the value and amount of information that can be gleaned from each interview. (One-half or one full day, 12-16 participants per program).
A Manager’s Guide to Effective Communication
Good managers say that they would like to communicate more, but the dual pressures of time and information overload get in the way. In this program, participants will understand the expectations of them in the context of their role; identify the information needs of colleagues, bosses and subordinates; give and receive constructive feedback on communication effectiveness; and apply techniques that provide more impact with less prep time. Optional group and private practice sessions can be added to this half-day program to provide participants with more specific coaching and learning. (One full day or 1.5 days with optional elements; 10-15 participants per program).